The Internet Access Helpdesk provides

- Internet access configuration and troubleshooting.
- Virus / Spyware scanning and removal.
- Microsoft Windows Update facility support.
- Modem driver configuration and updating.
- Windows XP firewall basic configuration and updating.
- Support for a range of Internet applications for web, email, news, messaging and ftp.

Green Apple provides free labor as a part of the Internet Access Helpdesk for computer work for the above-mentioned issues, but we require the computer at our office, where we have tools, hardware and software, Internet access and staffing at hand. Computer work is generally completed within 48 hours of receiving all necessary material.

Green Apple has always aimed to provide the highest level of technical support to our Internet access subscribers. We have the staff, experience and skills to do so. However, all Helpdesk support is provided on a best-effort basis with no guarantee or warranty of any kind.

Helpdesk support is provided on a one subscriber / one computer basis. For service to secondary computers or to non-Green Apple subscribers, for service provided on-site, or for PC issues outside the Helpdesk's scope, Green Apple provides PC diagnosis, repair and support service. For more info, please see
  www.greenapple.com/support/pc-services

Online Support Material